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How Premium broadband keeps you online when the fibre is cut

Fibre cuts happen, usually from road work. Premium broadband adds a wireless path from a different Divyata tower, so your home stays online while the fibre is repaired.

Man working from home on his laptop on the sofa over premium broadband

Fibre is the most stable home internet you can buy, but it has one weak spot: the cable itself. Most outages on any fibre network come from cables cut by road work, construction or digging. Premium broadband is built for people who cannot wait for that repair.

Two paths into your home

A Premium connection reaches your home in two ways:

  • Fibre, as your main connection.
  • A Divyata wireless link from a different tower, as a standby path.

If the fibre is cut, your connection switches to the wireless path, so you stay online while our team repairs the fibre.

Who it is for

  • People who work from home and cannot miss calls or deadlines.
  • Homes with CCTV or smart devices that should never go offline.
  • Families who simply want the most dependable connection we offer.

What stays the same

  • Fair usage: like home fibre, 3,300 GB a month at full speed, then one-tenth of your plan speed until the month resets.
  • TV: free-to-air TV channels are included, and you can add a licensed TV pack when you order.
  • Support: every Premium plan includes 24×7 customer support from our Rajkot NOC.

Is it worth it?

If an outage of a few hours is only an inconvenience, standard fibre broadband is the better value. If it would cost you work or money, Premium is worth the difference.

See the current speeds and prices on the Premium broadband page.